DCR Systems, Nexsyis Collision announce launch of cloud-based electronic claims package
DCR employees are able to manage the electronic file directly from the within the Nexsyis application. Information is updated to the portal as needed and is instantly available to insurance representatives, virtually eliminating the need for adjusters to come to the shop to review and approve the repair plan or simply making it quick and easy to acquire important information to settle the claim. As a result, the shop is able to build a repair kit and process the vehicle faster with confidence that the repair will be accurately completed, without any required supplements.
“It’s a game-changer,” said DCR Systems President and CEO, Michael Giarrizzo, Jr. “On-time delivery is the number one driver of customer satisfaction in this industry. Our electronic claims package streamlines the settlement process and eliminates a substantial amount of waste in the handling of claims.”
“As a technology company, we are always looking for ways to help our customers digitally optimize the repair process,” said Dave Braun, CEO of Nexsyis Collision. “Our application is designed to provide a high-level of transparency within an organization, and we are pleased to assist DCR in extending this transparency to their insurance partners.”
In traditional collision repair environments, the claims process has involved a time-consuming and tangled web of oversight and redundancy, with little uniformity of procedure, according to Giarrizzo. Repair shops generally spend valuable hours going back and forth with an adjuster by phone or in person, and scanning or faxing needed documentation..
“Years back we created a hard copy package, but photos, video and other media are still a major hurdle,” said Giarrizzo. “They are being shared in every format you can imagine, and it just slows the process down. We've realized that by developing an easy to use, comprehensive, streamlined claim package, we can effectively save time and reduce costs. Plus we can support the package with photo, voice and video records, and up-to-date invoices.”
Top 5 Benefits of DCR Systems' Electronic Claims Package
- Provides 24/7, instant remote access to information
- Enables real-time invoice updating
- Eliminates paper waste
- Digitally bundles documents, invoices, video, audio and photo files
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Streamlines claims handling by shortening the approval process for each job, placing vehicles into production quicker and reducing overall delivery time
About DCR Systems
Founded in 2005, DCR Systems has re-imagined the collision repair landscape, developing a patented, process-centered environment that provides high-quality, on-time customer delivery. Widely heralded as a pioneer in the utilization of lean production principles on the shop floor, DCR Systems president Michael Giarrizzo Jr.'s vision to incorporate highly efficient process designs that lead to profitable collision repair operations has opened the doors for his company to partner with top auto dealerships and dealer groups around the country to build and operate dealer-based accident repair centers alongside their new car showrooms, which expands customer service offerings, enhances retention, and boosts dealer revenue.
About Nexsyis Collision
Founded in 2002 in Indianapolis, IN, Nexsyis Collision, Inc. provides collision repair process management and accounting software, as well as IT and consulting services for collision repair organizations nationwide. To learn more about Nexsyis go to www.nexsyiscollision.com
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