Karen Cover, social media coordinator for the Automotive Group of UBM Americas, wrote a blog, “Get committed to training.”
Businesses must have a clear training path and required standards of performance to have any chance at success in today’s automotive aftermarket. It doesn’t matter what segment of the business you are in – manufacturing, distribution, retail, or collision or service repair.
Effective training with standard operating procedures will improved employee performance and customer satisfaction, as well as a company’s bottom line.
Click here to read more about the importance of training and available aftermarket training resources.
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