CIC releases Seebachans' consumer impact interview video to industry

The Collision Industry Conference (CIC) announced today an unprecedented video release - on the Conference's YouTube channel - of the much-anticipated Seebachan interview from the last meeting held November 5 in Las Vegas, Nev. The interview takes a personal look at the impact of decisions on the consumer.

This video was captured and produced by the Society of Collision Repair Specialists (SCRS) Video Team at the request of the CIC Chairman.

CIC Chairman Jeff Peevy makes good on his promise to fill the "empty chair" that has represented the consumer during the 2019 CIC meetings. Jeff and his wife Marie interviewed Marcia and Matthew Seebachan, owners of the Honda Fit that was involved in a December 2013 crash and the subject of the Seebachan v. John Eagle Collision Center case. The couple from Murphy, Tex., suffered burns and serious injuries as a result of repair decisions that left the car structurally unsound during the subsequent accident. This interview focuses strictly on the human impact of poor repair decisions, and not on the companies or individuals involved in the court case.

"I want to thank the Society of Collision Repair Specialists (SCRS) for generously providing the video crew to record this event," states Peevy. "Thanks to their support we have this emotional interview captured for all the industry to see. This is exactly why everyone in our industry needs to be involved at the highest levels, engaging in proactive approaches to issues we all face."

The Collision Industry Conference (CIC) is a forum made up of participants from all industry segments for the expressed purpose of discussing and exploring the issues that occur among them. Through discussion and research during meetings and extensive interim committee work, CIC attempts to form consensus on various issues, aware that all such findings are nonbinding and voluntarily accepted. CIC is not a trade association.

The meetings are open to all interested individuals of all segments of the industry to include repairers, insurers, paint and material companies, equipment, vehicle manufacturers, data providers, representatives of trade associations, anyone with an interest in creating a more professional industry. Each agenda has time set aside for participants to publicly address their concerns that are not on the published agenda through the time set aside as "open microphone". For more information about future CIC meetings, visit www.ciclink.com