Mark Olson, COO of VeriFacts Automotive announced the achievement reached by Haury’s Lake City Collision in obtaining the designation as a VeriFacts VQ Medallion shop. Haury’s is the first shop in the state of Washington to achieve this coveted distinction for collision repairers.
VeriFacts Automotive launched its Verified Quality, (VQ) Program in April 2010. The VQ program provides collision repair facility operators as well as consumers with comprehensive third-party verification of a facility’s technical capabilities including their equipment, materials, technician training and skill levels along with their overall commitment to safe, quality repairs.
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"Haury’s has demonstrated a constant commitment to excellence, and that is what we want to expose in the industry. It’s no surprise Haury’s is the first in Washington to make VQ. Haury’s and senior technician Peng Tan are four time finalist in our repair shop and technician of the year award,” says Olson.
“Haury’s Lake City Collision is committed to the highest-quality repair possible. We make a promise to every customer to repair their vehicle consistent with the manufacturers requirements for that vehicle in the highest quality workmanlike manor,” states Jeff Butler, President of Haury’s.
Consumers rarely understand the complexity of today’s design, advanced metals, materials, and methods used in the construction of their vehicles. They also do not need to know how to repair the vehicle after a loss however; what they do need is their vehicle to be safely and properly repaired. VeriFacts has been steadily raising awareness of these issues in the collision repair industry through the company’s efforts working together with repairers, vehicle manufacturers, and insurers regarding verified quality for a safe, smart and transparent, repair process.
The VeriFacts VQ program provides collision repair facility operators with the ability to assess their operations, technicians, and actual repairs, both in-process and completed, to provide independent verification, to customers and insurers of their facility’s capabilities. “VeriFacts Automotive brings the training and development of our technician’s right to our facility. Third party verification of the quality and integrity of our workmanship was a natural progression for us and we believe it clearly differentiates us from others in our market,” stated Butler.
“Vehicle owners can have the peace of mind their vehicle was repaired using the latest repair methods that are tested and backed up by vehicle manufacturers and best practices when they choose Haury’s,” says Olson. “Further, the unique one-to-one coaching of the technician by VeriFacts raises skill levels and contributes to ongoing growth and development of technicians. Haury’s is committed to the independent verification of quality as a component to their repair process thereby allowing them to point to a 3rd party as proof they fix it right.”
About: VeriFacts Automotive was founded in 2002 to address the implementation of technical information within the collision repair industry. Today, VeriFacts is recognized as the industry's only independent onsite quality verification service and in-shop technician assessment provider. VeriFacts is committed to identifying and exposing excellence in collision repair.
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