Diamond Standard says its warranty on parts exceeds OEMs

Jan. 1, 2020
In response to a bill (S 1460) introduced in California in late February and regulations among 28 states addressing aftermarket part warranty in disclosure statements, Diamond Standard Parts LLC reaffirms its limited lifetime warranty.

In response to a bill (S 1460) introduced in California in late February and regulations among 28 states addressing aftermarket part warranty in disclosure statements, Diamond Standard Parts LLC reaffirms its limited lifetime warranty.

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The limited lifetime warranty from the Diamond Standard Brand and its associated manufacturers group, Reflexxion Automotive and Production Bumper Stampings, includes all new Diamond Standard parts and exceeds the OEM service parts warranty on structural bumper components, stepbumper assemblies and face plates, and replacement hoods, which is typically 12 months or 12,000 miles from the date of installation or purchase.

The warranty is a pivotal piece of the brand’s initiative to stand behind its parts and is made possible by the “one quality” parts solution Diamond Standard supplies for customers, collision centers, insurers and consumers, the company said.

State regulations regarding aftermarket or crash parts warranties are typically general and addressed in insurer or collision center requirements of disclosure statements such as: “must disclose estimate is based on use of body parts not manufactured by the original car manufacturer and that warranty applicable to the parts is provided by the manufacturer”. One state, for example, goes a step further and requires “a copy of the part warranty will be provided with the estimate.”

Issuing its Limited Lifetime Warranty as the manufacturer addresses the need of the collision center, insurer or distributor to provide a statement of warranty from the Manufacturer and meet the state regulations with total transparency on parts used and the manufacturer of those parts.

California Legislation on aftermarket warranty proposes “requiring distributors of non-OEM parts to offer a warranty on the parts equal to that of OEM”. Diamond Standard raises a question to the industry. Specifically, “for Diamond Standard parts to meet the OEM warranty of 12 months/12,000 miles would require the Brand to reduce the term of its warranty” said Michael J. O’Neal, President of Diamond Standard. “Would the industry and consumer be best served by requiring OEM to warrant their service parts as meeting or exceeding the Limited Lifetime Warranty of the highest quality manufacturers and distributors of the aftermarket” he added.

For those insurers, collision centers and distributors wanting a copy of the Limited Lifetime Warranty this can be downloaded from the Diamond Standard web site www.diamondstandardparts. com or by contacting Geoff Crane, Director of Industry Relations at [email protected].

For those wishing to inform themselves of State Regulations for aftermarket replacement crash parts they are provided by state under the Certification banner of the Diamond Standard web site.

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