Mitchell announced the launch of its Risk and Performance Optimization (RPO) solutions unit, intended to position the company as a leader in advanced analytics serving the insurance claims industry. Leveraging deep analysis of claims data processed through Mitchell's casualty and auto physical damage businesses, the RPO unit will help the company apply new analytics, data warehousing and consulting resources to the complex claims management challenges facing its U.S. clients.
Leveraging deep analysis of claims data processed through Mitchell's casualty and auto physical damage businesses, the RPO unit will help the company apply new analytics, data warehousing, and consulting resources to the complex claims management challenges facing its U.S. clients. RPO's mission is delivering analytics- based automation through Mitchell's core software platforms that help claims operations resolve claims faster, mitigate fraud, waste and abuse and maximize policy holder's claim experience. Mitchell launches risk, performance optimization unit.
Mitchell CEO Alex Sun states that, "Applying advanced analytics methodologies to claims data has the promise to drive tremendous improvements and insights into the claims handling process and trends overall.
RPO will help Mitchell's clients deploy tools that analyze our data streams to improve and ensure fair and effective claim resolution." Mitchell has hired Keith Peterson to lead the new RPO unit.
Peterson, a 20-year veteran of the predictive analytics industry, has been with Mitchell for one year and was previously SVP of Global Data Product Development with Experian and Chief Operating Officer of Claritas, now part of the Nielsen Company.
"Claims leaders need access to more insight to identify where they can improve operating performance and better automation to assist adjusters in resolving claims faster and fairly," said Peterson. He holds a doctorate from Vanderbilt University and is a published expert in data-driven optimization and segmentation methodologies.
The Risk and Performance Optimization Unit is based at Mitchell's San Diego Headquarters office and draws on Mitchell's wealth of industry, workflow automation and data management expertise.
For more information about Mitchell, visit www.mitchell.com.
