More drivers these days are choosing to pay out of pocket instead of file an insurance claim.
In today’s episode, Rich Harrison, CEO of MSO CollisionRight, explains the reasons for this shift, how this evolution creates both pressure and opportunity, and how shop owners and operators can adjust to this new paradigm, including offering easy financing options.
About the Author
Jay Sicht
Editor-in-Chief, FenderBender and ABRN
Jay Sicht is editor-in-chief of FenderBender and ABRN. He has worked in the automotive aftermarket for more than 29 years, including in a number of sales and technical support roles in paint/parts distribution and service/repair. He has a bachelor's degree in journalism from the University of Central Missouri with a minor in aviation, and as a writer and editor, he has covered all segments of the automotive aftermarket for more than 20 of those years, including formerly serving as editor-in-chief of Motor Age and Aftermarket Business World. Connect with him on LinkedIn.
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