CollisionCast: How as an Independent You Can Change What You Can Control
In the second part of this two-part podcast, Dave Luehr of Elite Body Shop Solutions joins the CollisionCast to discuss how a transformational approach to the customer experience can allow you to have customers for life through your unique selling propositions. If you have OEM certifications, we discuss ways to maximize your ROI at the dealership service lane, plus how to change what you can control over insurer pushback. They're just a few ways independent shops can win in 2026.
See how you stack up against other collision repairers here, and register for the Positivity Summit Feb. 6 here.
If you missed the first episode, check it out here.
About the Author
Jay Sicht
Editor-in-Chief, FenderBender and ABRN
Jay Sicht is editor-in-chief of FenderBender and ABRN. He has worked in the automotive aftermarket for more than 29 years, including in a number of sales and technical support roles in paint/parts distribution and service/repair. He has a bachelor's degree in journalism from the University of Central Missouri with a minor in aviation, and as a writer and editor, he has covered all segments of the automotive aftermarket for more than 20 of those years, including formerly serving as editor-in-chief of Motor Age and Aftermarket Business World. Connect with him on LinkedIn.
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