Stop selling from your wallet

In this Remarkable Results podcast with Carm Capriotto, he and a panel discuss how too many times shop owners think about their own money tolerance instead of the customer's needs.
Feb. 4, 2021
2 min read
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In this Remarkable Results podcast with Carm Capriotto, he speaks with Brian Gillis of You Net Results; Andy Arndt of Arndt Automotive in Malta, Ill.; and Keith Knowlton of LKS Auto Repair, Bremerton, Wa. They bring sound, practical, and professional advice for all of us to stop selling from our own wallets. Too many times we think about our own money tolerance instead of the customer's needs.

We think what others believe is a lot of money to us is not. We also can’t fathom people paying what they do for services because we would not. We have different lines in the sand when it comes to price perception and if you sell from your own wallet, you’ll limit yourself, do what is not necessarily right for your customer and limit your potential, not only for yourself but for the business.

In other words, don’t make the decision for your customer. Let them decide. We play a really insightful game that you need to do with your team.

This episode’s key talking points are already done for you. They reside on the show notes page at https://remarkableresults.biz/remarkable-results-radio-podcast/a208/.

Carm Capriotto is the aftermarket podcast guy and hosts the industry's premiere podcast. Carm is connecting aftermarket professionals willing to share their wisdom so we all rise to new levels of success. The Remarkable Results Radio Podcast is where service professionals, technicians, business coaches, educators, and industry executives among others bring raw, unfiltered, honest, and sincere stories that shaped their success.

These are conversations worth hearing. Find powerful interviews and enlightening series on every major trend that is shaping the automotive aftermarket. Listen FREE on your favorite podcast listening app. Subscribe to the podcast and listen anywhere in the world. Listen on your favorite podcast listening app or on https://remarkableresults.biz/episodes. These are “Conversations Worth Hearing!”

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