Steven Feltovich

Steve Feltovich of SJF Business Consulting, LLC, works with dealers, MSOs and independent collision repair businesses to make lasting improvements and achieve performance goals. He has more than three decades of automotive industry experience, including 17 years with Sherwin-Williams Automotive Finishes. Connect with Feltovich on LinkedIn. 

There can be reasons for having a higher head count than a comparably-sized shop. A team system may require some extra staff that results in turning work more quickly, for example...
May 1, 2020
Four ways MSO owner used KPIs to build and operate the business he eventually sold
Sept. 6, 2019
Last month I shared some of what I’ve learned about building a loyal, motivated team of employees from two East Coast shops that have done just that. Here are two more of their...
Sept. 27, 2018
Consider why the processes you originally implemented do not work well today: The world has changed, your business has changed, the tools and technology your people use have changed...
March 20, 2017