• Steven Feltovich

    Steve Feltovich of SJF Business Consulting, LLC, works with dealers, MSOs and independent collision repair businesses to make lasting improvements and achieve performance goals. He has more than three decades of automotive industry experience, including 17 years with Sherwin-Williams Automotive Finishes. Connect with Feltovich on LinkedIn. 

    Steven Feltovich
    May 1, 2020
    There can be reasons for having a higher head count than a comparably-sized shop. A team system may require some extra staff that results in turning work more quickly, for example...
    Steven Feltovich
    Sept. 6, 2019
    Four ways MSO owner used KPIs to build and operate the business he eventually sold
    Steven Feltovich
    Sept. 27, 2018
    Last month I shared some of what I’ve learned about building a loyal, motivated team of employees from two East Coast shops that have done just that. Here are two more of their...
    Steven Feltovich
    March 20, 2017
    Consider why the processes you originally implemented do not work well today: The world has changed, your business has changed, the tools and technology your people use have changed...