John Burkhauser

John (JB) Burkhauser has 40-plus years of automotive experience to share. He attended tech school, grew up in dealerships, worked with independent shops, taught 10 years of post-secondary automotive, and trained shops on how to eliminate daily roadblocks to their service process. In his goal to help shops become more successful, he is published in numerous publications such as this one and gives regular webinars sharing what he knows works. Email him with any questions or comments.

Photo 132123125 © Zorandim |
Dreamstime Xxl 132123125

Power up your SMS

June 21, 2021
Understand all the features and functions your shop management system offers to you in order to increase efficiency, work captured and most importantly, profitability.
Shop Customers

Put your invoice to work

May 3, 2021
The invoice, with the cost of paper and ink, is already a current expense for your shop. So why not make it work for your shop?
Photo 191994286 © Artitwpd |
Dreamstime Xxl 191994286 Copy

Is ASE for me?

March 1, 2021
Now more than ever, having the ability to read and reason is an essential part of vehicle repair. I see ASE testing as a tool not only to assess this skill, but also as a tool...
ID 169198071 © Raquelsfranca |
Dreamstime Xxl 169198071 Copy
Shop Customers

Building customer trust

Jan. 21, 2021
Going digital with your shop is one way to build a level of greater trust with your customers. There are many options in the digital process that will make it easier for your ...