Tony Passwater

Tony Passwater, president of AEII, has been in the collision industry since 1972. AEII is an international consulting, training and system development organization founded in 1986. Tony has worked with collision shop owners worldwide and developed computer solution software programs, training seminars, and on-site consulting services for many of the top organizations. He is also a founding partner in Quality Assurance Systems International, QASI, the leading organization for process improvement in the collision industry through ISO international standards and certification.
Jan. 1, 2020
Double dipping is one of the key root causes for the present condition of used parts and the inefficiencies added when procuring used parts, not the system in which we use to ...
Jan. 1, 2020
Let’s examine another root cause of efficiency loss when dealing with used parts procurement.
Jan. 1, 2020
Have we become so busy doing DRP paperwork that our estimators aren't asking the right questions?
Jan. 1, 2020
Just having the best technicians isn't enough. A successful marketing strategy is needed to acquire customers and maintain relationships.