The Leading Management and Technical Media Brands Serving the Collision Repair Industry
ABRN On the Shop Floor
Magazines
Cool Shops
Multi-Shop Operations (MSO)
Sponsored Content
Sections
ABRN On the Shop Floor
Magazines
Cool Shops
Multi-Shop Operations (MSO)
Sponsored Content
Awards
Columnists
Latest News
Running a Shop
Special
Multimedia
Newsletter Archive
ABRN YouTube
Podcasts
Contact
Advertise
Contact Us
Jobs
Newsletters
OEM Wholesale Parts Directory
Ultimate Collision Repair Shop
Follow us on
https://www.facebook.com/pages/FenderBender/355853365430
https://www.linkedin.com/company/696907
Home
Erika Rasmusson
Running a Shop
A Female Painter’s Industry Perspective
Painter Vivian Spires has been in the industry for 39 years—and counting—and oh, the changes she’s seen.
Feb. 25, 2011
Photos
Suzy’s Customer Service Strategies
The five customer service strategies Suzy Hopkins implemented at Jackson’s Body Shop
Feb. 1, 2011
Shop Life
Creating a More Comfortable Customer Experience
Suzy Hopkins quit her job as an educator to help her husband take his body shop to the next level—and has she ever.
Feb. 1, 2011
Running a Shop
Entering a New Market
Moving from New Jersey to Milwaukee wasn’t the only change for Tom Gillespie—he also transformed Bodyworks by Concours into a state-of-the-art collision center when he arrived...
Dec. 30, 2010
Load More Content