• Nichol Nelson

    Dual-Roles
    Nichol Nelson
    Dec. 1, 2011
    Looking over estimates at her desk one recent afternoon, Leslie Oliver, manager of Dean Arbour Chevrolet Cadillac in East Tawas, Mich., had to admit the truth: Her mind was elsewhere...
    Grade-A-Student
    Nichol Nelson
    Feb. 25, 2011
    Molly Brodeur does her homework as she prepares to take over her father’s shop.
    Tech-Partnership
    Nichol Nelson
    Feb. 1, 2011
    Luther collision & glass works closely with its 26 partner dealerships to educate customers. The Luther specialty? Getting customers back through the body shop doors when they...
    Timely-and-Green
    Nichol Nelson
    Nov. 1, 2010
    A northern California collision center jump starts sales and profits with a six-day workweek and forward-thinking green initiatives.