Ben Ross

Running a Shop

More than a Handshake and a Smile

March 1, 2015
How Donna O’Steen and husband Mark make customer service the backbone of their shop
Cool Shops

Mid Island Collision

March 1, 2015
Mid Island Collision took an open-kitchen approach when it moved into a new building
Cool Shops

Total Auto Body

Feb. 1, 2015
Even though his customers think his shop is how a repair center should look, owner Bob Gibson disagrees with them
Running a Shop

Fox Flashback

Dec. 1, 2014
Angelo DiTullio enlisted the help of his team at Rocco’s Collision to restore what he calls ‘Fox Five’