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CollisionCast: Wowing Customers with Delivery

July 19, 2022

A dynamite delivery completes the repair process with a safe and happy customer.

Industry expert Chris Maimone returns to CollisionCast to walk through the final step of the repair process: the delivery. Chris explains how to create a "wow factor" for customers that results in stronger CSIs and a better experience overall.

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About the Author

FenderBender Staff Reporters

The FenderBender staff reporters have nearly four decades of combined journalism and collision repair experience.

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