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The 2017 FenderBender Tech+Tools Survey

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Dec 2017 Survey

The Tech+Tools Budget

A glimpse at how much revenue collision repair shops are dedicating to tools and technologies.

 

Lack of a Plan

Compared to the 2014 FenderBender Tech+Tools Survey, the industry’s overall willingness to budget for technology, tools and equipment investments has remained relatively unchanged. Despite the attention and focus that has been given to the importance of staying on top of tech and tool trends, myriad reasons have likely resulted in 29 percent of shops failing to have a specific budget in place for tools.

 

What percentage of your business's annual revenue do you allot for technology, tools and equipment investments?

0%: 2%

1–5%: 20%

6–10%: 26%

11–15%: 8%

16–20%+: 10%

21% or more: 6%

I don't have a specific budget for technology, tools and equipment: 29%

 

Who is Investing in Tech+Tools?

While it may be no surprise that MSOs and dealerships are more willing to dedicate higher portions of their budgets to technological upgrades, it turns out that collision repair shops are less and less likely to invest more money in tech and tools as their annual revenue trends up.

 

Under $1M

–0–10%: 53%

–11–20%: 17%

–21% or more: 6%

–I don't have a specific budget for technology, tools and equipment: 25%

 

$1M–$2.49M

–0–10%: 47%

–11–20%: 19%

–21% or more: 7%

–I don't have a specific budget for technology, tools and equipment: 28%

 

$2.5M+

–0–10%: 39%

–11–20%: 18%

–21% or more: 6%

–I don't have a specific budget for technology, tools and equipment: 36%

 

–––––––

 

Independents

–0–10%: 49%

–11–20%: 16%

–21% or more: 5%

–I don't have a specific budget for technology, tools and equipment: 30%

 

MSOs

–0–10%: 47%

–11–20%: 21%

–21% or more: 5%

–I don't have a specific budget for technology, tools and equipment: 26%

 

Dealerships

–0–10%: 46%

–11–20%: 15%

–21% or more: 12%

–I don't have a specific budget for technology, tools and equipment: 27%

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