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Enterprise Supports Open Data Platform for Claims Repair Industry

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Jan. 19, 2017—Enterprise Rent-A-Car on Wednesday reaffirmed its commitment to improving access to vehicle and repair data for the collision repair and insurance industries.

Enterprise said it intends to keep collaborating and partnering with businesses that believe in open technology platforms and provide services that help advance the collision repair and claims industries.

Enterprise taken steps toward developing this kind of platform since 1994 when it created the Automated Rental Management System (ARMS) to help insurance companies simplify the process of managing replacement rental cars for policyholders. Insurance adjusters can monitor the repair status of a customer’s vehicle, which often leads to a shorter rental length and ultimately rental-cost containment.

Enterprise Holdings’ acquisition of CynCast in 2001 enhanced communication with local collision centers that repair damaged vehicles in Enterprise Holdings’ U.S. fleet, as well as those operated by the company’s affiliate, Enterprise Fleet Management.

Insurance companies and collision repair centers use Enterprise’s value-added system, which processes millions of transactions every year. Enterprise’s system also provides quarterly reports on length of rental (LOR) data, often considered a proxy for vehicle repair times. The existing Enterprise system likewise helps collision repair centers evaluate their effectiveness against others in their region to remain competitive.

Enterprise recently introduced ARMS Business Solutions (ABS), a comprehensive system that merges its ARMS, CynCast and Performance Gateway products.

 

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