Improving Collision-Insurance Relations

A former inspector for Safeco discusses his new role at Walker’s Collision Repair and strategies for improving the collision industry’s relationship with insurance companies

March 1, 2016

A common gripe in the collision industry is that insurance companies are difficult to deal with. Wayne Griffin, a former quality assurance reinspector for Safeco, discusses how he plans to manage DRP relationships as the new director of operations for Walker’s Collision Repair, and how both sides can work together to improve relations overall.

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