March 10, 2015—Mitchell International announced Tuesday the release of RepairCenter Hub, a real-time communication and collaboration platform for the property and casualty industry.
RepairCenter Hub is meant to leverage social communication methods to enable collaboration within and among several repair facilities.
"We are extremely excited about the release of RepairCenter Hub. We believe that effective communication is key to efficiently processing repairs, reducing service costs and increasing customer satisfaction," Jim O'Leary, vice president of product management for Mitchell, said in a release. "With RepairCenter Hub, collision repairers can communicate and collaborate with staff all from one central location. Streamlined communications will lead to improved efficiency, reduction in errors and ultimately higher profits."
In addition to information sharing, RepairCenter Hub provides alerts and updates that notify users when repairs need to be taken in the vehicle. Users can subscribe to jobs and receive real-time notifications for visibility into the repair process.
Hub will be available to all shops in North America over the next couple of months as part of the RepairCenter platform for the collision repair industry.
