Jan. 20, 2012—Mitchell 1 recently announced it will hold its first Shop Management System Training Workshop April 19-21 in Atlantic City, N.J., at the Resorts Casino Hotel.
Mitchell 1 said the training workshop is designed for shop operators who want to learn more advanced capabilities, methods and shortcuts when using their shop management software.
The workshop, which costs $200 per person, will guide attendees through all levels of functionality in both the 5.9 and 6.4 versions of Mitchell 1 Manager and ManagerPlus system. Instructors will explore program setup values, inventory, reporting, best practices and advanced transactions, as well as integration with aftermarket cataloging. Attendees will also learn about the new Mitchell 1 SocialCRM customer retention and new customer acquisition service.
John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager for Mitchell 1, will lead the workshop. Dwulet and McDonnell have more than 30 years of combined Manager and ManagerPlus training experience, according to Mitchell 1.
“This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” Dwulet said. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer. No matter how long you have had the software, you learn there are better and more efficient methods to operate the day-to-day business.”
Mitchell 1 said it will hand out Automotive Management Institute (AMI) course completion forms at the end of the workshop for attendees pursuing AMI credits. Students who complete the training course will earn 30 credits toward AMI’s Accredited Automotive Manager (AAM) designation.
Visit Mitchell 1’s website for more information, or to register for the Management System Training Workshop. Registration is due by April 11.
