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‘Who Pays for What?’ Survey Available

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Feb. 1, 2016—CRASH Network and Collision Advice have opened the first “Who Pays for What?” quarterly survey of 2016.

“Even just taking the surveys can help remind shops about not-included operations they are likely doing yet perhaps not including on estimates,”said Mike Anderson of Collision Advice. “I hear from participating shops every week who tell me the surveys are making a difference in their business.”

Each of the four surveys explores a different area of shop operations. Previous surveys examined structural/frame and mechanical operations, aluminum repair labor rates, shop supplies and sublet mark-up.

The first of the four 2016 surveys focuses on more than two dozen “not-included” refinish-related operations, asking shops how frequently they are paid for each of the operations by each of the eight largest auto insurers in the country. New in this year’s survey are questions related to how shops bill for refinish materials.

Participants in the survey will receive a 60-page report with complete survey findings, broken down by region, insurer and DRP vs. non-DRP, at no charge. The report also includes analysis and resources to help shops better understand the information presented.

Each shop’s responses are held in the strictest confidence and are not released in any way. Only cumulative data is released. Shops can take the survey throughout the month of February by clicking here.

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