Running a Shop Technology

AudaExplore Reveals Results of Predictive Analytics Solution

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Dec. 26, 2014—AudaExplore recently revealed how the company’s Predictive Analytics Solution, a decision support tool that helps streamline the repair shop business process, is helping combat the industry’s resource shortage.

For the last decade, AudaExplore said that more than 21,500 collision repair technicians have left the industry each year. An additional 31,000 technicians have added to this shift by leaving their current employers for another job within the industry.

“There is a perfect storm brewing in our industry. Repairers are having trouble attracting new talents at a time when vehicle technology is becoming more and more complex,” said Gordon Henderson, vice president of collision repair solutions, AudaExplore. “Our goal with the Predictive Analytics Solution isn’t to replace repair professionals, but rather to facilitate a shorter learning curve through intelligence driven assisted learning to help guide their decisions at a time when talent is in higher demand than ever.”

AudaExplore said that reducing the number of touchpoints in the claims process has proven to improve cycle times, profit margins and customer satisfaction rates

The Predictive Analytics Solution integrates with AudaExplore Estimate Check to accurately recommend the right repair plan.

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