Aug. 12, 2016—On Thursday, Mitchell issued its Industry Trends Report (ITR) for the third quarter of 2016.
In this edition of Mitchell’s ITR, Alex Sun, Mitchell president and CEO, discusses the technology and trends that are shaping the P&C industry. The report also looks at Mitchell’s Collision Parts Price Index and the top qualities of an effective business workflow solution.
As Mitchell is celebrating its 70th anniversary, the report looks ahead at the technology and social trends that will affect insurers and collision repairers.
The Mitchell Collision Parts Price Index discusses insights from the current index and compares it to those of the past. Mitchell has added breakouts for GM, Toyota and Ford nameplates to benchmark the effect of pricing and price-matching programs on OEM parts.
The report also discusses the need for insurers and third-party administrators to focus on tailored workflow solutions that suit their individual business needs.
A theme at the conference was for Abra, CARSTAR, and Fix Auto USA stakeholders to use technology to improve the customer experience and reduce the strain on estimators.
