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LYNX Services announces new executive appointments

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Jan. 30, 2012—LYNX Services, a provider of auto glass and insurance claims administration, recently announced new leadership appointments for the company.

LYNX Services appointed Richard Palmer III as its vice president of sales and marketing. Palmer’s responsibilities include directing sales, market development, product management, and client integration and support functions.

Palmer has more than 20 years of sales, marketing and business development experience within the automotive, insurance and financial services markets. He most recently served as vice president of corporate sales for Mitchell International, according to LYNX Services.

“LYNX Services has grown, and is growing, in significant ways beyond its original core glass claims business. I am excited about joining this successful organization and the opportunity to further its commercial growth in auto claims management, property claims management, strategic first notice of loss services, and beyond,” Palmer said. 

LYNX Services also appointed Chris Umble as its executive director of auto glass claim solutions. Umble previously served LYNX Services as vice president of strategic initiatives.

Umble will be responsible for defining and executing business strategies to bring new value to existing client relationships, and to drive growth in the company’s auto glass claims management segment, LYNX Services said. Umble will also manage and differentiate the company’s auto glass retail partner networks into a coordinated enterprise solution.

“As our portfolio of clients and services has grown and diversified, we have a need to expand our capabilities and yet also focus on the next generation of our core glass claims business,” Umble said. “I am excited about leveraging our knowledge of the claims, auto glass and technology sectors in ways that ensure we serve clients with a distinct and distinguished offering.”

LYNX said these appointments were made as a result of the company's commitment to continued growth.

"We continue to invest in our business and to attract the talent needed to continue to best serve the insurance industry. Richard and Chris are two dynamic leaders, both with outstanding resumes and reputations in this industry. They have the vision, the values and the passion to help lead our company into the future," said John Wysseier, president of LYNX Services. "Both the auto glass and insurance claims management environments are changing rapidly and our company is committed to leading that change. I look forward to working our entire team, and with Richard and Chris in their new roles, to continue to drive superior results and long term value for our customers."

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