Running a Shop Technology

Caliber Collision and CCC Information Services Receive USAA Awards

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July 26, 2013—USAA recently recognized Caliber Collision Centers with a 2013 Supplier Excellence Award, and CCC Information Services with a Supplier Recognition Award.

Caliber, which has 129 locations across six states, was recognized as a supplier that serves as a role model and goes above and beyond in delivery and performance for USAA and its members.

“Caliber is a dedicated ally.  Through results, they demonstrate their dedication to providing world-class service to our membership,” said Jimmy Spears, AVP of auto physical damage at USSA.

The Supplier Recognition Award, given to CCC, is for select USAA business resources that have played a key role in leading or advancing the organization's strategic initiatives.

CCC earned the award for its role in supporting USAA’s My Shop initiative, a technology-based program that allows USAA members who have a preferred shop to experience the same scheduling and cycle time efficiencies that they would at USAA direct repair network shops.

“USAA and CCC have a long standing relationship that provides us with an environment to be innovative. The relationship with CCC assists us in providing the highest level of service to our membership,” Spears said.

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