Technology Trends+Analysis Estimating Customer Service Apps+Software Mobile

Computer Hardware/Software

Order Reprints

2012 Computer Hardware/Software


AutoWatch

AutoWatch

Details This customer service and marketing tool will let your customers see the progress of their vehicle repair through the Internet and your shop’s website. Photos are uploaded and posted to your site each day and customers can check on their vehicle remotely at any time. The system also allows supplement approvals to be completed through the site. 

Web autowatch.com

Phone 877.977.6473


CCC ONE Total Repair Platform

CCC Information Services

Details Designed as the industry’s first single desktop auto body solution, this system combines collision repair estimating, shop management and direct repair program performance. The modular, hosted auto repair software can be customized to meet the needs of repair facilities of all sizes.

Web ccc-one.com

Phone 866.970.9043


Collision S3500

ALLDATA

Details This system is a single source for manufacturer auto collision repair information. It includes procedures for sectioning and structural repairs, new materials such as high-strength steels, electronic system reset procedures, complex technologies, panel removal and replacement, mechanical information and more.

Web alldata.com/collision

Phone 800.697.2533


CC2/CC3

Combined Computer Technology

Details This is an auto body management system—not an estimating system—that specializes in the process of job costing a repair order and posting all financial transactions to a built-in accounting system. The system bridges estimates and supplements from CCC, ADP and Mitchell. 

Web collisionrepairsoftware.com

Phone 360.582.0202


CollisionWay

Carrus Technologies

Details CollisionWay is a Windows-based, bilingual management system designed for shop owners. The system interfaces with ADP and Mitchell estimating systems. When an estimate is complete, a double click will send all information to CollisionWay in a work order format. Offers remote access and Internet ordering capabilities.

Web carrus.ca

Phone 450.677.8797


HQ Communication

HyperQuest

Details HyperQuest created this sytem to provide easy and quick capability to evaluate and implement new services and providers. The system can move or collect claims data from any estimating platform, implement an estimate and document transfer service in days, implement a data gathering system across multiple shops in 24 hours and more.

Web hyperquest.com

Phone 847.499.7400


New iPad

Apple

Details Whether you’re looking for a durable computing device for customers to use in your lobby, or a mobile tablet to use on the shop floor, the iPad has you covered. With numerous applications including Mail, Calendar, Notes and Safari, it will allow you to stay productive, or your customers to stay entertained and impressed.

Web apple.com

Phone 800.854.3680


PMCLogic

ComputerLogic

Details This management tool is designed to easily and accurately calculate the amount of paint and materials used to repair and refinish a vehicle. Information from the program can be used to improve material inventory and purchasing, provide better job costing for each vehicle repaired and to create a paint and materials invoice.

Web computerlogic.com

Phone 478.474.5593


RepairCenter TechAdvisor

Mitchell

Details This system offers integrated access to up-to-date OEM repair information and procedures needed to properly repair today’s complex vehicles. TechAdvisor provides comprehensive model coverage going back up to 30 years. New features include a diagnostic trouble codes library and a quick reference for special materials.

Web mitchell.com

Phone 800.238.9111


Motion J3500 Tablet PC

Motion Computing

Details This rugged and powerful slate tablet computer was designed for field professionals who work in harsh environments, such as a body shop. it is ideal for those who compute while walking or standing and it can be used on a desktop. It is 3.6 pounds, has a rubberized coating for shock dampening and Gorilla Glass for damage resistance.

Web motioncomputing.com

Phone 866.682.2538


PaintManager

PPG Industries

Details This software application manages the color formulation and mixing operation in collision repair shops. It also manages the costs and productivity of the paint operation and provides immediate access to information need to make decisions on job costs, material use, mixing efficiency, inventory and more. 

Web ppg.com

Phone 440.572.2800


Shop Find Local

WEB-EST

Details This is a complete turn-key program designed to help shops take advantage of local search trends on major search engines. For a one-time $199 payment, participating customers will receive a landing page website (deduct $40 if you have one) and a setup to maximize exposure on Google Places, Google Maps, Yahoo! Local and Bing.

Web web-est.com

Phone 888.932.3780


 

Check out 2011's Computer Hardware/Software here.

 

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