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Sherwin-Williams Adds Full Feature Claims Portal

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Sept. 11, 2013—Sherwin-Williams Automotive Finishes A-Plus Network, in affiliation with, has released a new dispatching system aimed at increasing car count for A-Plus shops and making claims management simpler for insurance carriers.

A-Plus shops will now have access to the provider’s Open Claims Gateway, a full feature claims portal that includes claims workflow, dispatching, estimate review, vendor e-Coupons, consumer translations and analytics.

The new dispatching system is populated with the A-Plus Network’s leading collision repair facilities and will provide a turnkey repair network for insurance companies throughout the U.S. and Canada. The Open Claims Gateway portal will also dispatch cars to A-Plus shops, and then these facilities and insurance companies can use the system to manage the claims.

“Open Claims Gateway will be provided free of charge to A-Plus Network facilities, and there is no contract to sign,” said Troy Neuerburg, director of sales excellence at Sherwin-Williams. “This system offers numerous benefits. When an insurance company wants to send a car to a shop, that facility is notified via email and can use the system to accept or reject the assignment, upload photographs and estimates, review the estimate, update status and review their estimate KPI.”

The new portal also includes the ability to generate a consumer estimate and an e-Coupon program.

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