FenderBender Editor Steve Bauer and process expert Chris Maimone discuss why an inspection checklist should be a must-have tool used by techs throughout a car's repair process. To help your shop improve its processes, Maimone has even provided a sample checklist you can use as a starting point for your own shop.

This is the quality assurance form Chris Maimone mentioned in the podcast. As he notes, this is meant as a baseline for you to create one tailored to your own shop's needs. Please feel free to download this image as a starting point. (Image: Chris Maimone)