Running a Shop

Numbers: Scanning Every Time and Supplements

Order Reprints
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Some two-thirds of the respondents to the 2020 FenderBender Industry Survey said their shops always carry out pre- and post-repair diagnostic scans on vehicles. Others, 27 percent, said they do pre- and post-repair scans only when required by OEM repair processes. What does this mean for these shops’ supplement ratios?

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