Home » MSO Podcast: Gearing Up For 2021 Multimedia MSO Project MSO News Podcasts MSO Podcast: Gearing Up For 2021 December 29, 2020 Maraya King No Comments Order Reprints KEYWORDS goal setting hiring mso multiple collision shops multiple locations Multiple Shop Operations (MSOs) planning staffing technology Trends MSO operator DJ Mitchell shares his lessons learned from 2020, goals he has set for 2021, and which trends he is keeping an eye on. Recent Articles by Maraya King See Eye to Eye With Your Staff Reach Customers When They Need You A Lifelong Student of the Industry Related Articles MSO Podcast: Setting Goals for the New Year MSO Podcast: Hiring for Multiple Locations MSO Podcast: DJ Mitchell's Tips for Finding Your Next Location You must login or register in order to post a comment. Report Abusive Comment Thank you for helping us to improve our forums. Is this comment offensive? Please tell us why.