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Measuring Performance

Overcoming the Body Shop Silo Effect

Snap Shop: CARSTAR of Ringgold

How and When to Follow Up With Customers

Gauging Success in the Age of Information

Rains: Basic Body Shop Finance

The Succession of Leadership

Putting Teamwork Ahead of Long-term Company Goals

Boggs: You Never Know Whose Presence You’re In

Making New Technology a (Virtual) Reality

Discipline with Care

Menefee: When Claim Negotiations Fail

Multimedia MSO Project MSO News Podcasts

MSO Podcast: Gearing Up For 2021

December 29, 2020
Maraya King
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KEYWORDS goal setting hiring mso multiple collision shops multiple locations Multiple Shop Operations (MSOs) planning staffing technology Trends
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MSO operator DJ Mitchell shares his lessons learned from 2020, goals he has set for 2021, and which trends he is keeping an eye on.  

 

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