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Would You Do It All Again?

See Eye to Eye With Your Staff

Snap Shop: King Collision Auto Repair

Rains: Talk to Strangers

Reach Customers When They Need You

Streamline Your Shop’s Parts Process

Editor's Letter: Revisiting the Past

Numbers: Scanning Every Time and Supplements

Boggs: Incentives or Pitfalls?

I-CAR Seeking Inspection Details

Communication is Customer Service

Cropper: Consolidation as Good News?

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MSO Podcast: Gearing Up For 2021

December 29, 2020
Maraya King
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KEYWORDS goal setting hiring mso multiple collision shops multiple locations Multiple Shop Operations (MSOs) planning staffing technology Trends
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MSO operator DJ Mitchell shares his lessons learned from 2020, goals he has set for 2021, and which trends he is keeping an eye on.  

 

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Recent Articles by Maraya King

See Eye to Eye With Your Staff

Reach Customers When They Need You

A Lifelong Student of the Industry

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