Mitchell Launches Enhanced Integration in Repair Procedures
May 29, 2019—Mitchell today announced enhanced integration capabilities during the creation of estimates and repair plans, with an update to Mitchell Cloud Estimating.
Initially released in early 2018 at the category level, this latest update integrates OEM repair procedures and service information directly within an estimate.
Mitchell’s Integrated Repair Procedures (IRP) automatically searches for and displays OEM repair procedures during the creation of estimates and repair plans. The solution works seamlessly within Mitchell Cloud Estimating for all OEMs. The latest release of IRP adds two additional layers of integration capabilities for select OEMs. The second level of integration maps repair procedures to individual repair lines, allowing estimators and technicians to see the exact repair procedures that relate to a specific line on the estimate. The third layer of integration adds a table of contents option, so that the user has immediate access to the entire catalog of repair procedures for the OEM.
General Motors is the first OEM to have its full suite of service information made available with all three layers of integration in IRP.
Mike Anderson, president and owner of Collision Advice, recently reported that time spent researching OEM procedures before finalizing an estimate and repair plan can take two or more hours. IRP is designed to reduce much of that time.
“Over the last twelve months our collision repair experts and technical staff have worked tirelessly to design and deliver a solution for the collision industry,” said John Gilmartin, SVP of content management for Mitchell International, in a press release. “Recognizing the importance of proper and safe repair, Mitchell has taken care to integrate the OEM repair procedures in a very specific and detailed way, eliminating the extra steps and clicks required to find the right procedures.”