ASA of Arizona criticizes PartsTrader program

July 30, 2012

July 30, 2012—The Automotive Service Association of Arizona criticized State Farm Insurance’s parts procurement program through PartsTrader in a position statement it release_notesd to the industry.

Earlier this year, the program was launched as a pilot in four regions. State Farm has said the program is meant to provide many benefits, including improving customer experience, quality, part availability and efficiency.

But the ASA of Arizona says all aspects of the repair process should be up to collision repair professionals, and that “the mandatory use of PartsTrader is contrary to the free market principles that this country was founded on.” The organization went on to say it believes the program will have a negative effect on cycle time, consumers and the local economy.

“This system does not benefit the collision repair shops, but could encourage short cuts that would have a negative effect on the consumer,” the statement says.

Sponsored Recommendations

Best Body Shop and the 360-Degree-Concept

Spanesi ‘360-Degree-Concept’ Enables Kansas Body Shop to Complete High-Quality Repairs

ADAS Applications: What They Are & What They Do

Learn how ADAS utilizes sensors such as radar, sonar, lidar and cameras to perceive the world around the vehicle, and either provide critical information to the driver or take...

Banking on Bigger Profits with a Heavy-Duty Truck Paint Booth

The addition of a heavy-duty paint booth for oversized trucks & vehicles can open the door to new or expanded service opportunities.

Boosting Your Shop's Bottom Line with an Extended Height Paint Booths

Discover how the investment in an extended-height paint booth is a game-changer for most collision shops with this Free Guide.