Mitchell Signs Agreement with Assured Performance for Audit and Inspection Services

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August 9, 2018—Mitchell International has signed an agreement with Assured Performance Network for it to provide field services in support of Mitchell’s Collision Repair Network Management solutions.

Mitchell will utilize Audit & Inspection Vendors (AIVs) to provide field services for its network management solutions, which are offered to OEMs, fleets and other entities.

“In order to help ensure the capabilities of the repairers selected for our growing number of OEM network management solutions, we want to work with AIVs that not only have a nationwide field presence, but are also experts in the latest in collision repair tools, equipment, and technologies,” explained Michael Lawlor, Mitchell’s vice president, APD Strategy.  “Assured Performance Network has a long and successful track record, and a great team to provide these services. We are excited about the opportunity to work with them.”

“We have worked closely with Mitchell over the last several years, and this agreement represents the next step forward in our ongoing relationship,” said Scott Biggs, CEO of Assured Performance Network (APN).  “Mitchell’s commitment to proper and safe repairs is a value we share, and this new work together will allow us to jointly serve the collision repair market in support of those values.”

Mitchell and APN expect to begin collaborating to deliver services to support the General Motors Collision Repair Network in the coming weeks. Interested repairers can find more information about the GM program and begin the enrollment process by visiting and click on the “For Professionals” tab.

“Assured Performance is the first of multiple AIVs that we anticipate will work with us on the GM program,” added Lawlor, “and we will have capabilities through our AIV program to enroll both repairers that participate in other OEM collision programs, as well as those joining General Motors Collision Repair Network as their first OEM program.”

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