As millennials slowly overtake the workforce from baby boomers, shop owners will likely need to shift their management styles to accommodate the succeeding generation. Zac and Matt Ciaschini, owners of the $1.9 million Full Tilt Auto Body in Easthampton, Mass., manage a staff largely comprised of millennials, and are in a unique position to offer some advice. From leadership style to in-shop technology to creating a career path for employees, here is their blueprint for managing millennial employees.
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