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DEG surpasses 4,000 inquiries

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Jan. 9, 2012—The Database Enhancement Gateway (DEG) on Monday announced it has processed more than 4,000 inquiries since the organization was launched in 2007.

With support and funding from the Automotive Service Association (ASA), Alliance of Automotive Service Providers (AASP) and Society of Collision Repair Specialists (SCRS), the DEG has demonstrated that proactive feedback to information providers can help improve the quality of information within estimating system databases, said Arthur Harris, administrator of the DEG.

“This is a great milestone for the DEG and all our industry participants who have supported and contributed to the success of this program,” Harris said. “While 4,000 inquiries is a large number, and each year we increase the amount of inquiries processed, the DEG realizes that there is still significant room for growth in participation. With the amount of shops currently operating in North America, the DEG is focusing on mechanisms to further raise awareness of the benefits the DEG has fostered for its end‐users.”

The DEG said it strives to keep users up to date with pertinent information through an extensive list of database inquiries listed on the organization’s website, Issues addressed by the DEG with information providers vary greatly, and include topics such as missing parts, missing notes and incorrect labor times that do not adequately reflect the necessary steps to perform certain repair operations.

The DEG is excited to further its accomplishments in 2012, and continue to provide an outlet for estimating system users to address questions, errors, inaccuracies or omissions they find in their estimating systems, the organization said.

For more information about the DEG, or to submit an inquiry, visit

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