1Collision Releases Call Center, Phone App
Feb. 15, 2018—The 1Collision Network announces the release of a phone app and call center integrated technology solution.
The package is designed to assist the motorist from the scene of an accident, to finding the nearest 1Collision repair center, to initializing the repair process.
The Network Call Center, a function button on the app, will direct consumers through a toll free number, utilizing an advanced zip code locator, as well as an option to connect the caller to the Network corporate office directly for support.
The 1Collision phone app also assists the motorist in the collision repair process, with features such as "What to do After an Accident", "Find a Location", and "Request an Estimate".