Kevin M Mehok is the CEO of Crashcosts.com and a current board member for several other companies. In his nearly 30 years of experience in the collision industry, he was Operations Director for CARCARE Collision Centers, and Collision Centers of America. He also served as Regional VP for Collision Team of America, and has worked in similar roles with several other Chicago area consolidators, Gerber, (Boyd) and Cars. He can be reached through e mail at: [email protected].
Measuring and understanding five key metrics will help improve profitability at your shop.
Jan. 1, 2020
What do our customers really expect when they come into your shop? If you don't know, you can’t exceed those expectations.
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