Alan Lukens

Alan Lukens has dedicated more than 25 years to the collision industry through learning, adapting and developing innovative solutions to everyday problems.  Beginning in high school, Alan worked for a local dealership progressing from shop porter to lead refinish technician and production manager. For the past ten years, he has held various roles within the automotive refinish division at BASF across sales and marketing. Today Alan manages regional customer segmentation in North America and the global business solutions portfolio for BASF. 

Finance

How to track KPIs for your collision repair shop

July 22, 2020
The key is to never stop tracking or striving for even the most minute of improvements – the best improvements are small and incremental.