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    • Bruce Burrow

    Bruce Burrow has been in the automotive repair business for more than 30 years, and he has been ASE certified since 1974, currently with ASE master certification in collision repair. He has worked as a technician, shop manager and dealership service director. Burrow was a senior trainer for one of the information providers, and he is currently a certified I-CAR instructor. In addition to running an esti-mating seminar for the Automotive Management Institute (AMi), he is a freelance consultant for the automotive repair industry.
    Finance

    Certain facts as intended

    Bruce Burrow
    Jan. 1, 2020
    "The times listed in this manual should be used as a guide to fair and equitable estimates of collision damage. certain facts about the times shown should be understood in order...
    Finance

    Color Tinting

    Bruce Burrow
    Jan. 1, 2020
    Is color tinting really necessary for this job? The larger issue might be: How can that question be answered at estimate time before it becomes an issue?
    Finance

    Flat Rate 101

    Bruce Burrow
    Jan. 1, 2020
    Not many collision repair topics raise more ire more quickly than flat rate. Is it a positive force for financial incentives and production efficiency or a negative force that...
    Finance

    Beware of problems

    Bruce Burrow
    Jan. 1, 2020
    An estimate is supposed to be a detailed, accurate and thorough plan of repair for anyone to understand and that arrives at a fair exchange of value. What if it isn't? What if...