Recently the Society of Collision Repair Specialists released the “Guide to Complete Repair Planning.” I’ve attended various management classes and have seen other things from...
Some of the shops nearby charge the same as me and yet the “prevailing labor rate” is still lower. Some say that labor rates don’t make a difference. What do you think?Labor rates...
Aftermarket parts frustrations abound in the industry. We recently had to go through the NESHAP deadlines, so I get it. Does anyone in Washington care how this affects us?My respected...
At NACE 2009, an estimating class showed me the value of capturing “not included” items. I refined my shop’s checklist with good financial results, but a couple procedures still...
