Archive »Fast Lane

NABC wants 150 cars for Recycled Rides project

Solera reports 2Q revenue up 24.4%

PPG appoints Benckart GM of Automotive Refinish USCA

Chicago body shop’s 75th birthday party will be charity event for Haiti victims

Calif. CRA wants intervention on aftermarket bumper parts

Coatings Partner magazine now distributed as e-journal

Mitchell launches GlassMate 6.0 and GlassMate Mobile

CRA to bring safety message to California lawmakers

Snap-On Tools expands offering of flank drive impact sockets

BASF expands lean educational program

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Expert Advice

A Thief in the Shop

Protecting yourself from employee theft.

Tom Franklin

Aftermarket parts frustrations

Aftermarket parts frustrations abound in the industry. We recently had to go through the NESHAP deadlines, so I get it. Does anyone in Washington care how this affects us?

Ray Fisher

Accounts Receivable

A conversation with Steve Villanueva on accounts receivable.

Kelley Lowery

Kelley Lowery

Kelley Lowery, Education Manager, Collision Repair and Refinish Technology at Universal Technical Institute, Houston, talks technology, lean principles, and why you should hire his students.

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Archive »Features

Go Your Own Way

Go Your Own Way

After four years as partners and a tough-but-amicable split, dealer shop Mercedes Collision Center and indy repairer Valley Paint & Body are taking steps to grow their businesses on their own terms. Lessons learned: Identity is key, employee commitment priceless, and mistakes are part of the game.

Nichol Nelson
Shop Tune-Up for Tough Times

Shop Tune-Up for Tough Times

16 things you can do right now to energize your employees, wow your customers and get your business back on track, even in a tight credit market where big investments are impossible for most.

Jennifer Niemela

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Strategy

Got Likability?

When closing an estimate, it’s not what you say but how you say it. Here’s how one shop got its story straight and improved its closing rate, with the help of ContactPoint Solutions.

Elyse Lucas

The Benefits of Good Benefits

Providing great benefits for your employees can help you grow your business. Here’s how one shop owner created loyalty—and productivity—through a fabulous employee health insurance package.

Elyse Lucas

Social Media Sells Your Shop For Less

Your customers know how to use Twitter, shouldn’t you? Here we talk to shop owners who have committed to a Twitter presence—and are profiting to the tune of thousands.

Elyse Lucas