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Strategies and Inspiration for Collision Repair Success
More News »Latest Collision Repair News
Issue Archive »
Current Issue | May 2013
Archive »
Features
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Tracking PerformanceOur key performance indicator (KPI) survey examines which shops across the country are tracking performance and how well they’re doing compared with those that aren’t. |
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A Higher StandardRepair Plan Network’s member shops use standardized processes to perform at high levels, earning customer and insurer recognition. |
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CASE STUDY: More Than an AfterthoughtInside the Van Tuyl Auto Group’s attempt to unify and grow the 32 neglected, disorganized shops in its unprofitable collision division. |
Strategy: Make Money // Save Money // Work Smarter
Archive » Law |
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Safety AssessmentAssessing repair processes that affect vehicle safety systems is important not only for ensuring safety, but avoiding legal claims as well. |
Archive » Sales+Marketing |
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Be the NewsSeeing your shop’s achievements covered in the local or national media starts with a simple, well-developed press release. |
Archive » Leadership |
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Playing to StrengthsFinding and utilizing each of your employees’ strengths can help you boost efficiency and build a stronger, more unified team. |
Archive » Shop Talk |
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How I Work » Danny SzarkaDanny Szarka, the 27-year-old owner of Thompson Automotive Collision Center in Edgewood, Md., shares how he built a $5.75 million business. |
Columns
Archive » Driver's Seat // Jake Weyer |
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Do You Know Your Business?Knowing a business is as important as knowing a spouse—a lack of understanding can lead to a breakdown of the relationship. |
Archive » The Big Idea // Kevin Rains |
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Balancing Work With the Rest of LifeBalancing work and home life |
Archive » Taking Care of Business // Tom Franklin |
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Don’t be a Driverless ShopThe importance of not running on autopilot |
Archive » Across The Pond // Jon Parker |
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Collision Repair’s Crystal BallComparing collision repair in different countries |
Departments
Archive » Quick Fix: NEWS // IDEAS // PEOPLE // TRENDS IN BRIEF |
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I-CAR Declines OEM Standards FacilitationAnalysis, Weighing the aftermath of I-CAR’s decision to drop industry standards facilitation |
Archive » Questions: INDUSTRY Q+A |
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John Patrick DolanJohn Patrick Dolan, attorney at law, Dolan Law Offices |
Archive » Snap Shop |
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Mayfield Collision CentersThe shop floor at Mayfield Collision Center in Bedford Heights, Ohio |
Archive » Collision Art |
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Bucking ConventionMark Briscoe’s ’69 Ford Bronco |
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FenderBender Forum
Featured Discussion:
The 2013 FenderBender KPI Survey revealed one major trend: Shops that track KPIs tend to be more successful. Do you agree? Did you notice improvements after you started monitoring KPI performance? Join the discussion
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