Encouraging your team members will pay dividends for your business.

The keys to adding valuable entry-level employees on your shop floor. 

Jim Kronick increased his shop’s efficiency from 175 percent to 268 percent by taking time to gain feedback from his team.

Tips for knowing when and who your shop needs to recruit for its office staff.

Make your position indispensable at your shop by finding ways to set yourself apart.

Although it may seem difficult, it's not impossible to bring multiple locations together and create a family-like culture. 

A lawyer specializing in employee law shares what shop owners should be on the lookout for when it comes to overtime pay.

A shop owner shares how he’s able to keep his shop running while encouraging his staff to take time off.

A vice president of business development shares his tips for the timing, hiring and management of this position.

The president of Classic Collision explains how rapid expansion led to the addition of a human resources department.

Findings from the 2016 FenderBender KPI Survey suggest that staff size might not have as large of an impact on cycle time as one might assume.

Form a year-round recruitment plan that ensures you’re never hurting for quality employees.

Industry veterans provide tips for establishing business values and getting employees to comply with them.