Jesse Weideman, Field Performance Manager at ABRA, discusses what every shop manager needs to know about managing a collision center within a dealership.
Celebrating 20 years this month, ProColor Collision accelerates its expansion across the United States with focus on technology and franchise development.
Keeping your paint booth in tip-top shape is key to success. Jason Garfoot, GFS Technical Advisor, shares how to clean your paint booth so you're ready for the next customer.
Kim Barks, owner of Complete Car & RV Repair, has grown her family’s body shop from a staff of 3 people to a business that does over $2 million in revenue.
Tom Tylka opened his body shop in the 1980s and since has grown to operate five locations that operation like a franchise—without the corporate feel. Here's how he built his ideal shop culture across several locations.
In order to successfully revamp his shop without incurring significant debt, Tim Kilkeary put into motion a five-year capital reinvestment plan in order to update the facility and the shop’s equipment.
Every business is different—but the numbers that affect shops are universal. And knowing how to monitor and improve KPIs is an art. Courtesy of three standout shop operators and information culled from the 2018 FenderBender Industry Survey, here’s your guide for tracking KPIs.
Does your company resemble what you set out to accomplish from the beginning? Are you the leader you wanted to become? Are your employees part of a realized vision? Here are lessons from three top shop operators who had an idea, a plan and the diligence to realize their visions.