Shop Customers

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Quality Collision Group
Cool Shops

Snap Shop: Amato's Auto Body

Nostalgia of classic movie decor connects people of all backgrounds.

Latest from Shop Customers

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Running a Shop

Setting Clear Expectations

Jan. 13, 2023
Clarity in communication helps avoid any misunderstandings.
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Running a Shop

How and When to Follow Up With Customers

Oct. 6, 2022
Shops have more ways than ever to stay in touch with customers, but what do they need and want?
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Running a Shop

Keeping the Lines of Communication Open

Aug. 25, 2022
Effectively communicate with customers to build trust and profitability.
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Running a Shop

Make Delivery an Unforgettable Event

July 28, 2022
That final interaction should show off the hard work your team put into repairs.
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Running a Shop

5 Keys to Better CSR Interactions

Jan. 20, 2022
Today’s customers demand a higher level of customer satisfaction.
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News

Why Do Customers Come Back?

Dec. 22, 2021
Longtime customers share why they stay loyal to their body shop.
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ProColor Collision

Bridging the Generational Gap

Nov. 1, 2021
Adopt an approach that addresses each generation segment to remain agile and profitable.