• Advertise
  • Awards
  • Magazines
  • Multi-Shop Operations (MSO)
  • Subscribe
  • 2024 Industry Survey Report
    1. Running a Shop
    2. Finance

    How to handle “I can buy the part for less online”

    Jan. 29, 2020
    Superstar shop owner and Elite Business Development Coach Ron Haugen shares how your service advisors should handle the age-old sales objection "I can buy the part online for less."  

    Superstar shop owner and Elite Business Development Coach Ron Haugen shares how your service advisors should handle the age old sales objection “I can buy the part online for less.”

    About the Author

    Bob Cooper | President of Elite

    Since 1990, Bob Cooper has been the president of Elite (www.EliteWorldwide.com), a company that strives to help shop owners reach their goals and live happier lives, while elevating the industry at the same time. The company offers coaching and training from the industry’s top shop owners, service advisor training, peer groups, along with sales, marketing and shop management courses. You can contact Bob at [email protected], or at 800-204-3548.

    Email

    Continue Reading

    Sponsored Recommendations

    Best Body Shop and the 360-Degree-Concept

    Spanesi ‘360-Degree-Concept’ Enables Kansas Body Shop to Complete High-Quality Repairs

    ADAS Applications: What They Are & What They Do

    Learn how ADAS utilizes sensors such as radar, sonar, lidar and cameras to perceive the world around the vehicle, and either provide critical information to the driver or take...

    Banking on Bigger Profits with a Heavy-Duty Truck Paint Booth

    The addition of a heavy-duty paint booth for oversized trucks & vehicles can open the door to new or expanded service opportunities.

    Boosting Your Shop's Bottom Line with an Extended Height Paint Booths

    Discover how the investment in an extended-height paint booth is a game-changer for most collision shops with this Free Guide.