Software company Solera Holdings has broken ground on a training facility that's being designed to help prepare body shop employees like technicians for the future of collision repair.
One collision repair shop in Idaho has learned that, despite its long history and loyal customer-base, it needs to stay on top of trends for newer generations and learn to communicate with newer customers.
Chris Paquette, owner of K & E Auto Body & Collision Center, shares his tips to entice employees to stay on at the company and avoid messy HR situations like losing staff.
