2013 KPI Survey

2013 FenderBender KPI Survey: Complete Report

$99.00

Product Details

FenderBender's nationwide evaluation of key performance indicator (KPI) tracking and measurement in the collision repair industry.

Collision repair shops today are under increasing pressure to perform, thanks to ever-higher customer expectations, tighter insurer requirements, and advances in technology. The emphasis on performance has led to a focus on key performance indicators, or KPIs. But how many shops actually track KPIs, how are they performing, and how do they stack up against shops that don't measure? The 2013 FenderBender KPI survey answers these questions and more for 127 shops of various sizes spanning the country.

Get the complete 43 page report and see all the raw data behind the findings.

Once you complete your order, you will receive a download link by email.


Copyright Permissions
Each PDF article you purchase includes the right to print one physical copy. You may purchase the right to print additional copies. You may not distribute the PDF through a website, by email, or by any other means.

Bulk Ordering
For quantities of 100 or more, full-color professionally printed and customized reprints of this article, please email our reprints department or call 651-846-9551.

Contact
For questions or assistance with processing your order, please email a sales service representative or call 651-846-9551.