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1018Digital EditionOnline Edition

Building a Winning Culture Across Multiple Locations

6 CSI Mistakes to Avoid in Your Shop

Benefitting from Area Partnerships

Snap Shop: Campus Body Salon

6 Steps to Becoming the Leader Your Shop Needs

8 Overlooked Ways to Increase Touch Time

Inside I-CAR’s 2019 Overhaul

7 Key Elements to Effective Onboarding

How I Work: Mike Maddox

How to Best Present Repairs to Insurers

The Key to Effective Processes

The Levels of Vehicle Autonomy and Safety

January 2012 Cover

January 2012

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