Mike Anderson to Discuss Industry Insights at CONNEX 2025

Anderson's presentation will cover telematics and software-designed vehicles, how technology affects productivity, strategies for embracing technology at an organizational level, and understanding what consumers want.
CIECA
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Mike Anderson of Collision Advice will deliver “How Technology is Transforming the Collision Industry” at Collision Industry Electronic Commerce Association's 16th annual conference, CONNEX 2025, on September 24. 

During his presentation at the CONNEX Conference, Anderson will share real-world observations from working with all industry stakeholders. Topics will include: 

  • Telematics and Software-Defined Vehicles – How is this affecting the customer experience and what do all collision repair professionals need to know? 
  • When do accidents occur and what does this mean to collision repair and insurance professionals?  
  • Insights regarding a McKinsey Report – Talent + Productivity = Value. How technology can positively affect productivity.  
  • Strategies for organizational success when embracing technology. 
  • Understanding that consumers want to be in “control.” 

Anderson is a former multi-shop owner. His shops had multiple OEM certifications and were also one of the first Audi-certified shops in North America. Mike is an Accredited Master Automotive Manager through the Automotive Management Institute. He also participates in the development of the Collision ASE testing for technicians and estimators in the U.S. He is fully certified in all collision categories for ASE.  

He has presented to groups across the U.S., Canada, Mexico, and Australia. Collision Advice facilitates 20 groups called the Spartan 300 for OEM-certified shops. Collision Advice has also been selected by several OEMs to provide their factory training for estimating, scanning and calibrations, and customer service. 

Anderson has been featured in numerous trade publications, testified before several legislative bodies, and been featured on national news programs as an automotive expert. He produces a quarterly summary of the latest trends and statistics in the U.S. for the collision industry, as well as conducts quarterly surveys of more than 28,000 collision repair professionals regarding insurer reimbursementcalled “Who Pays for What.” 

For more information or to register, visit the CONNEX 2025 website here.

About the Author

FenderBender Staff Reporters

The FenderBender staff reporters have nearly four decades of combined journalism and collision repair experience.

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